Error Message

The 45084 event will be seen in the Veritas Enterprise Vault Event Viewer log.  Also, a Dtrace on the EvNetAppCModePHSvr process during a restart of the Enterprise Vault Admin Service on the EV server will show the following:  

(EvNetAppCModePHSvr)    <27692>    EV:L    {CNetAppCModeFiler::CheckFPolicy:#405} NetAPP ONTAP API Errstr: Can't connect to host (err=5).
(EvNetAppCModePHSvr)    <27692>    EV~E    Event ID: 45084 The NetApp C-Mode placeholder server for vserver: vserver1.ev.local failed to configure FPolicy |

(EvNetAppCModePHSvr)    <27692>    EV:L    {CNetAppCModeFiler::CheckFPolicy:#405} NetAPP ONTAP API Errstr: Can't connect to host (err=10061).
(EvNetAppCModePHSvr)    <27692>    EV~E    Event ID: 45084 The NetApp C-Mode placeholder server for vserver: vserver2.ev.local failed to configure FPolicy |

v-437-45084

For more information on Dtrace please refer to the Related articles section.  

This issue has been seen to be caused by a missing self-signed certificate on the NetApp Vserver.  This will cause authentication to fail from the EV server when attempting to validate/create the FPolicy.

Ensure that a self-signed certificate is installed on the Vserver and restart the Enterprise Vault Admin Service.