Login to eDiscovery portal after upgrade to v9.5.0 results in HTML error “You have a stale session. Click here to continue”

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Article ID: 100048205

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Updated On:

Description

Error Message

The following HTML error is seen in the browser.

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Resolution

The workaround is to re-enter the eDiscovery Portal URL on the errored page or on a new tab in that browser.

This issue has been resolved in cumulative hotfix v9.5.1.

Issue/Introduction

eDiscovery version 9.5.0 users get an error while logging into the application using Google Chrome and Microsoft Edge Chromium browsers.

Additional Information

JIRA: CFT-2749