The Enterprise Vault Archiving Task fails to start - 'An event was unable to invoke any of the subscribers (0x80040201)'

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Article ID: 100048320

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Description

Error Message

 

An event was unable to invoke any of the subscribers  (0x80040201)

{CMAPISession::CreateMapiSession} (Exit) Status: [An event was unable to invoke any of the subscribers  (0x80040201)]
{CMAPISession::ClearProfileCache} (Entry)
{CMAPISession::CloseMapiSession} (Entry)
{CMAPISession::CloseMapiSession:#82} Releasing managed store (IExchangeManageStore): [False]
{CMAPISession::CloseMapiSession:#88} Releasing message store (IMsgStore): [True]
{CMAPISession::CloseMapiSession} (Exit)
{CMAPISession::ClearProfileCache} (Exit)
{CMAPISession::GetMapiSessionFromPoolEx} (Exit) Status: [An event was unable to invoke any of the subscribers  (0x80040201)]
{CAgentTask::Initialise:#1344} Failed to open privileged MAPI session: [0x80040201]. Aborting agent startup
.

 

Event ID: 3460 The Task 'Exchange Mailbox Archiving Task for EXCH20131' failed to log on to Exchange server 'EXCH20131' using mailbox 'SMTP:systemmailbox20131@company.corp.com'. Check that the mailbox has not been hidden, that the server is running and that the vault service account has sufficient permissions on the server. |Enterprise Vault used the following settings for the Outlook Anywhere connection to Exchange 2013 or later: |   Proxy server: 'https://mail.company.com' |   Requires SSL: 'True' |   Certificate principal: 'msstd:mail.company.com' |If these settings are correct, check that the servers are responding. |Note that Enterprise Vault auto-discovers the proxy server and certificate principal unless you have configured them explicitly in the target domain's properties in the Administration Console, in which case you should check the settings you have made

 

Event ID: 2256 The Archiving Task 'Exchange Mailbox Archiving Task for EXCH20131' could not be started due to startup errors. |

 

Cause

 

This behavior can occur when the Enterprise Vault Console has an incorrect proxy server setting.

Note: the proxy server setting should be displayed without the prefix 'https://' .i.e. mail.company.com

 

Resolution

 

Update the Targets - Exchange - Domain (properties) setting to display the correct proxy server setting

 

 

Issue/Introduction

The Enterprise Vault Exchange Mailbox Archiving Task fails to start properly.