EV.cloud collection task ending in Partial Success with the error: Failed to copy EMLs to custodian directory
Article ID: 100048404
Updated On:
Description
Error Message
ERROR [collect.mailfileparser.EVCloudEMLParser] (pool-18-thread-2:) [#990000031] Failed to copy EMLs to custodian directory
Cause
Thread contention occurs during the parsing of the downloaded XML data and during the copying of the data to the Preservation location.
Resolution
1. Verify the validationLogs and uncollectedFiles csv files are empty. This means that all batches were downloaded from the cloud.
2. Set the following two ESA properties to one thread each.
esa.evcloud.content.parsemailfile.parallel.threads=1
esa.evcloud.content.processeml.parallel.threads=1
Issue/Introduction
When attempting to collect from multiple custodian archives, the collection ends in 'Partial Success'. When scoping the number of custodians to a much lower quantity, the same collection ends in 'Success'.
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