Error Message

From Job Log:
ERROR : *** Gracefully shutting down the indexer as indexer has exceeded the licensed quota.

This is caused by corruption of the license information contained within eDP.

Clean the existing license information and reapply the license.
1. On the eDP server open a command prompt in D:\CW\Vxx\ (replace xx with the appropriate version number).
2. Copy the following folder and paste it to a backup location:
D:\CW\Vxx\License\Current
3. Run the command:
b clean-license
4. Delete the contents of D:\CW\Vxx\License\Current
5. Restart services via option 3 and 4 of the Clearwell Utility.
6. Try applying the license in the eDP user interface again (System > License).
NOTE: Obtain the license from the backup location or from Veritas.