A search of Bloomberg messages in the Analysis & Review are not displaying recipient and content information correctly after envelope journaling was enabled by Global Relay

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Article ID: 100048612

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Updated On:

Cause

Envelope journal message has two parts. The main message contains P1 information and the P2 (actual body) is attached to the main message. In a normal Exchange message with envelope journaling enabled, the P2 is attached using ATTACH_EMBEDDED_MSG method. In envelope journaling of Bloomberg messages via Global Relay, the P2 is attached using ATTACH_BY_VALUE method. eDiscovery Platform (eDP) is only aware of the ATTACH_EMBEDDED_MSG method. As a result, when eDP collects and preprocesses such Bloomberg messages, it cannot display the messages correctly.

Resolution

This issue has been resolved in eDiscovery version 9.5.2.

Issue/Introduction

A search of Bloomberg messages in the Analysis & Review are not displaying recipient information and the body of a message.

Additional Information

JIRA: CFT-3061