Failed to deploy Enterprise Vault Reporting on Microsoft SQL Server 2019 Reporting Services
Article ID: 100048710
Updated On:
Description
Error Message
Deployment Error
Miscellaneous error.
Please refer to the EVDeploymentReports.log file and to the
'Troubleshooting Enterprise Vault Reporting' TechNote for
more details.
Applies to
Enterprise Vault 12.5.x, 14.0.x
Cause
This issue can occur during the following steps to deploy EV Reporting on a SQL Server 2019 SQL Server Reporting Service server.
- Install SQL Server 2019 Cumulative Update 8 on a Windows Server 2019 server.
- Install the Microsoft SQL Server 2019 Reporting Services (SSRS).
- Install EV 14.0 on Windows Server 2019.
- Install the EV Reporting element on the SSRS server.
- Configure the EV Reporting.
IIS is not required for Enterprise Vault Reporting.
Workaround:
If IIS is already installed, remove IIS before installing the Enterprise Vault Reporting feature.
Run this command as Administrator in the Windows PowerShell and restart the machine.Get-WindowsOptionalFeature -online | ? featurename -like "IIS" | Disable-WindowsOptionalFeature -Online -Remove
If Enterprise Vault and SQL Server are installed on the same Windows Server 2019 machine, IIS is required for EV to function properly. IIS must be re-installed upon successful deployment of the EV Reporting feature.
Veritas recommends EV and SQL Server to be on separate servers for best performance.
Resolution
This issue has been resolved in the following release:
Enterprise Vault 14.1.0 available here.
Issue/Introduction
While installing Enterprise Vault (EV) Reporting on SQL Server 2019 installed on Windows Server 2019, deployment of Enterprise Vault reports fails.
Additional Information
ETrack: 4017172
