Error Message

There are no error messages reported in the Event Viewer or task report file.  However, a Dtrace of the EvFsaArchivingTask process will show that the RootFolderID from the database does not match the RootFolderEID contained within the EVFolderPoint.xml file-  

(EvFsaArchivingTask)    <92296>    EV-L    {Volume.LoadRootFolderIDs} RootFolderID 133A6E54F4D7B6A4BB1328DB5934A329F1011100evserver found for path Department\Local for volume \\fileserver.ev.local\D$
(EvFsaArchivingTask)    <78728>    EV-L    {Folder.IsMarkedAsRootFolder} Checking if folder: \\?\UNC\fileserver.ev.local\D$\Department\Local is  marked as a Root Folder
(EvFsaArchivingTask)    <78728>    EV-L    {Attributes.Load} Reading EVFolderPoint.xml from folder '\\?\UNC\fileserver.ev.local\D$\Department\Local'
(EvFsaArchivingTask)    <78728>    EV-L    {Folder.IsMarkedAsRootFolder} The folder: \\?\UNC\fileserver.ev.local\D$\Department\Local is marked as a Root Folder, RootFolderEID 1C1F5B1A3B00AEA48A274126B883068D01011100evserver
(EvFsaArchivingTask)    <78728>    EV-L    {FolderPolicySynchroniser.IsSynchronised} Root folder: \\fileserver.ev.local\D$\Department\Local is not synchronised as its Root Folder id does not match the Folder id on the marked folder

The issue seems to be that the RootFolderEID in the EVFolderPoint.xml file does not match the entry within the EnterpriseVaultDirectory database and therefore the task cannot process the folder due to the inconsistency.  

The folder target and EVFolderPoint.xml file needs to be removed and re-added so that the folder ID's match and the folders can be processed properly by the archiving task. 

1. Remove the folder target from under the file server in the Vault Admin Console (VAC).

2. To view the contents of the XML file run the following command- 

Get-Content \\fileserver\D$\Department\Local -Stream evfolderpoint.xml

3. To remove the EVFolderPoint.xml file run the following command- 

Remove-Item \\fileserver\D$\Department\Local -Stream evfolderpoint.xml

4. Add the folder target to the volume under the file server target in the VAC. This will create the EVFolderPoint.xml file with the information contained within the database.  
 

The FSA task should now be able to sync the folder properly and process it for archiving.