"Productions" folder is not visible for a case.
Article ID: 100048958
Updated On:
Description
Error Message
[#124020] A folder named [Productions] already exists.
Cause
Review, Redaction, and Production features are not enabled for the case.
Resolution
1. Open the affected case.
2. Go to Processing > Settings > Enable/disable additional case features.
3. Enable the option "Enable Review, Redaction and Production features".
Issue/Introduction
"Productions" folder is not visible for a specific case.
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