Enterprise Vault indexing performance counters intermittently stop working

book

Article ID: 100049127

calendar_today

Updated On:

Description

Error Message

There is no error message. 

Cause

During the initialization of performance counter, performance counter manages a flag which does not get set properly.

Resolution

This issue has been addressed in following releases:

Enterprise Vault 12.5.3

Enterprise Vault 14.0.1

Enterprise Vault 14.1

 

Issue/Introduction

The performance counters related to Enterprise Vault indexing intermittently stop working. When this occurs the performance counter group Enterprise Vault Index Volumes Processing all show zero even though indexing is taking place.

Additional Information

JIRA: CFT-3339