Archiving the root folder of an File System Archiving (FSA) target fails with Event ID: 40976 - The file system volume \\?\UNC\server.domain.local\share has no Archive points associated."
Article ID: 100049299
Updated On:
Description
Error Message
From the Veritas Enterprise Vault event logs:
Log Name: Veritas Enterprise Vault
Source: Enterprise Vault
Event ID: 40976
Task Category: File System Archiving Task
Level: Warning
Computer: EVSERVER.EV.LOCAL
Description:
The file system volume \\?\UNC\FILESERVER.EV.LOCAL\TEST has no Archive points associated.
No items will be archived for this volume.
See the Administrator Help for information on configuring file system volume archive points.
V-437-40976
Cause
More details are provided in a Dtrace of EvFsaArchivingTask which shows that there is a mismatch between the Folder create date and the RootFolderCreatedDate in the EVArchivePoint.xml.
{ArchivePointCommon.FindParentArchivePoint} Checking for parent archive point of folder: \\?\UNC\FILESERVER.EV.LOCAL\TEST
{Folder.CheckIfFolderIsAnArchivePoint} folderName : \\?\UNC\FILESERVER.EV.LOCAL\TEST
{Attributes.Load} Reading EVArchivePoint.xml from folder '\\?\UNC\FILESERVER.EV.LOCAL\TEST'
{Folder.CheckIfFolderIsAnArchivePoint} RootFolderCreatedDate: 131929681609705071, Folder create date: 132394622907663573
{Folder.CheckIfFolderIsAnArchivePoint} Exact comparison for the folder created date failed.
Because this date between the folders varies more than 46494129795850200 nanoseconds, the FSA task fails to process the root folder of the Archive Point.
{Folder.CheckIfFolderIsAnArchivePoint} The Root Folder created date and the folder created date vary by 46494129795850200 nanoseconds.
{Folder.CheckIfFolderIsAnArchivePoint} Exception: Error in the application. Info: Diag: Type:KVS.EnterpriseVault.FileServerArchive.DuplicateArchivePointException ST: at KVS.EnterpriseVault.FileServerArchive.Folder.CheckIfFolderIsAnArchivePoint
{FileSystemFolderWalker.Walk} Processing of the Root Folder: \\?\UNC\FILESERVER.EV.LOCAL\TEST\ has completed
{FileSystemArchivingCheckPoint.AddVolumeToFullyWalkedList} The volume \\?\UNC\EVSERVER.EV.LOCAL\TEST has been fully walked. Add it to the fully walked volume list
|Event ID: 40976 The file system volume \\?\UNC\FILESERVER.EV.LOCAL\TEST has no Archive points associated.| No items will be archived for this volume.|See the Administrator Help for information on configuring file system volume archive points.
Resolution
Delete the Archive Point and then recreate it so that the value rootFolderCreatedDate in the EvArchivePoint.xml will match the Folder date.
1. From the EV server, open the Enterprise Vault Management Shell
2. Type the following to delete the Archive Point:
.\ArchivePoints.exe delete \\FILESERVER.EV.LOCAL\TEST
3. Recreate the Archive Point:
.\FSAUtility.exe -a -s \\FILESERVER.EV.LOCAL\TEST
Note: The -a command must be run against the volume target. This may be different from the Archive Point target in instances where the Archive Point is a sub-folder of the volume.
4. Perform an archive run on that target to verify that it works now
Issue/Introduction
