Description

When a search is performed for a phrase or word which has the asterisk (*) or question mark (?) characters, unexpected hits are returned. This is because these 2 characters are considered as wild cards in searches. The asterisk (*) means 0 or more characters in its place. The question mark (?) means exactly 1 character in its place.

Enterprise Vault indexing considers the asterisk and question mark characters as punctuation. During the indexing processing, these characters are replaced with a period (.) in the index.

The use of the asterisk and question mark wild cards in searches will return no or unexpected hits due to them being considered as punctuation in the index.

As an example, searching for the word S*A*I*D would be indexed as S.A.I.D. The search criteria to match this would be s.a.i.d as the index is case insensitive and the use of upper case or lower case letters have the same effect in the criteria.