Error Message

The event log will show the following:

Type :        Information
Event :       7085
Source :      Enterprise Vault 
Category :    Storage Delete
User :        N/A
Description:
Storage Expiry Report 
 
Vault Store Name: VaultStore1 
Vault Store Id: 116636A24B7389948A022E932DBC236C81210000evsite 
 
Number of vaults processed: 12 
Number of vaults enabled for expiry: 12 
Total number of expired items deleted: 0 
Total number of items that could not be deleted: 26560 
 
Items marked with sent/received date based retention categories have been deleted: 
(none)
Items marked with archived date based retention categories have been deleted: 
(none)
Items marked with fixed date based retention categories have been deleted: 
(none)
V-437-7085

Type :        Error
Event :       6605
Source :      Enterprise Vault 
Category :    Storage Delete
User :        N/A
Description:
Failed to process all expired items in Vault. 
 
The maximum allowed number of saveset errors has been exceeded while processing savesets for automatic expiry.  Enterprise Vault has abandoned expiry for this archive but will try again when automatic expiry reruns.      (0xc00471b4) 
 
Vault Name: JournalArchive
Vault Id: 16CD5F6812B32C945AC3A29B9ACD76BED1110000evsite 

V-437-6605

A dtrace of StorageDelete process shows the following for the items on the affected partitions:

{CWORMDeviceHelper::IsWORMDevice:#55} Device [is] WORM.
CWORMDeviceHelper::InitializeWORMAccessor - Worm device type: Streamer API
{CVault::IsDeletePermitted:#3903} Delete permission: [DELETE_ITEM_COMPLIANCE (0x8)].
{CVault::LogTraceDeletionRefusal:#2140} Deletion of item [D12FD67CA39549181D9A8AC6F59E1CA1], Saveset [201207273421967~201207250854210000~Z~D12FD67CA39549181D9A8AC6F59E1CA1] with [0] holds has been refused: [DELETE_ITEM_COMPLIANCE (0x8)].
{CVault::DeleteSaveset} (Exit) Status: [The deletion of the item is not currently permitted.      (0xc0041a57)]

This issue can occur when the partition was initially configured to Store data in WORM Mode as recommended by the Hitachi's documentation "Hitachi Content Platform Adapter for Enterprise Vault User’s Guide". 

The product is working as designed as it is honoring the WORM mode settings of the storage device. If it is required to change the behavior, it is recommended to contact Hitachi support as the storage device and streamer software used by Enterprise Vault is supported by Hitachi.