Error Message

Event Log

ERROR Merge1.Core.SenderThread - <4> Failed to send message #4, TargetError. Error: Failed to get Archive due to: 'Access denied. Insufficient permissions to access the requested object(s).'.%Merge1.Targets.Base.ConnectionException: Failed to get Archive due to: 'Access denied. Insufficient permissions to access the requested object(s).'. ---> Globanet.EV.Api.EVApiException: Failed to get Archive due to: 'Access denied. Insufficient permissions to access the requested object(s).'. ---> System.Runtime.InteropServices.COMException: Access denied. Insufficient permissions to access the requested object(s).
 

The Service Account used in Merge1 does not have permissions to connect to Enterprise Vault

Add the service account used in Merge1 to the Power Administrators roles based access in Enterprise Vault

https://www.veritas.com/content/support/en_US/doc/11765145-142053190-0/v111469873-142053190