StorageDelete periodically logs Event 6796: Not enough storage is available to complete this operation. (0x8007000e)

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Article ID: 100049682

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Description

Error Message

Log Name:      Veritas Enterprise Vault
Source:        Enterprise Vault 
Event ID:      6796
Task Category: Storage Delete
Level:         Error

Description:
A COM exception has been raised. 
Not enough storage is available to complete this operation.  (0x8007000e) 
Internal reference 
{CVaultStoreDB::ClearExpiredJournalRecords} [d:\builds\16_\ev\v-m-s\sources\source\storage\storagedatabase\vaultstoredb.cpp, lines {12408,12417,12419,12420,12422}, built Oct  9 11:35:32 2019] 
 
An exception is raised when a process encounters an unexpected fault. 

Resolution

This issue has been addressed in Enterprise Vault 14.1.1, 14.2 and later versions, available from Downloads.

 

Issue/Introduction

After an Enterprise Vault server experiences a temporary loss of connectivity to SQL server, the StorageDelete process will potentially log the following event, and again approximately every 24 hours after. If the storage service is restarted or backup mode is toggled, the error events stop until there is another connectivity issue.

Additional Information

JIRA: CFT-3625