Importer fails to send items to Enterprise Vault

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Article ID: 100049866

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Updated On:

Description

Error Message

Event Log error:

ERROR Globanet.EV.Api.ContentManager - <13>: Failed to insert item due to [80040302]: Enterprise Vault is temporarily unable to process the request. The server is busy, or has insufficient resources, or is only able to read data due to ongoing backups. Wait a while and then try again.%

Cause

Enterprise Vault vault store is in backup mode

Resolution

Clear backup mode of the vault store that Merge1 importer is using as a target.

Issue/Introduction

Importer fails to send data to Enterprise Vault