Use of the ALL option does not provide expected results in Discovery Accelerator.

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Article ID: 100049889

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Updated On:

Description

Error Message

 

Cause

The use of the ALL options expected to provide all combinations of search logic for the terms presented but does not provide logic for cross field entries.  Example criteria:

"word1 word2" AND word4
OR
word3 AND word4

This criteria is expected to provide 8 logic combinations for 'To or from' and 'Subject or content'.  The logic expected, where 'name:' is for the To or from fields and 'text:' is for the Subject or content fields, is:

        name: "word1 word2" AND name: word4
        name: word3 AND name: word4
        name: "word1 word2" AND text: word4
        name: word3 AND text: word4
        text: "word1 word2" AND name: word4
        text: word3 AND name: word4
        text: "word1 word2" AND text: word4
        text: word3 AND text: word4

The logic actually presented by the ALL option is

        name: "word1 word2" AND name: word4
        name: word3 AND name: word4
        text: "word1 word2" AND text: word4
        text: word3 AND text: word4

Workaround:

To obtain all 8 logic combinations, 3 searches will need to be run.  The criteria for these searches would be:

Search 1:
    To or from > Any of > "word1 word2"
                          word3
    Subject or content > Any of > word4

The above criteria equates to the following logic:
    name "word1 word2" AND text word4
        OR
    name word3 AND text word4


Search 2:
    To or from > Any of > word4
    Subject or content > Any of > "word1 word2"
                                  word3

The above criteria equates to the following logic:
    name word4 AND text "word1 word2"
        OR
    name word4 AND text word3


Search 3:
    ALL > Any of > "word1 word2" +word4
                   word3 +word4

The above criteria equates to the following logic:
    text "word1 word2" AND text word4
        OR
    name "word1 word2" AND name word4
        OR
    text word3 AND text word4
        OR
    name word3 AND name word4

 

Resolution

This issue has been addressed in EV 14.3.

 

Issue/Introduction

Use of the ALL option instead of options such as 'To or from' or 'Subject or content' returns fewer results than expected.

Additional Information

JIRA: EV-2146