An error is being reported when generating logs for the entire Cluster. (The system cannot find the path specified)

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Article ID: 100050483

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Updated On:

Description

Error Message

UNEXPECTED ERROR
java.io.FileNotFoundException: D:\CW\V95\scratch\uploader\esadb_Test_App1\UNTestLogs_7710397474773934603.tmp\zip\M_Test-App1_0.2.1.0\logs\utilitynodes\edp-app3\EVSearcher\EVSearcher_output.log (The system cannot find the path specified)

 

Cause

When the Cluster contains Utility Nodes, the false error will be reported in the log generation job status report.
The log routine is using the same method for Utility Nodes as with the Worker Node.
 

Resolution

The reported error is visual only and has no effect on the gathering of logs for the entire Cluster.  The error can simply be ignored.

Update:   A patch has been developed to resolve this issue in V9.5.x.  When speaking to the TSE assisting you mention CFT-3643

This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
 
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.

Issue/Introduction

A eDiscovery Administrator notices an error being reported when generating logs for the entire Cluster. Applies to Veritas eDP v9.5.

Additional Information

JIRA: CFT-3643