Administration Console crashes when creating a new SMTP provisioning group target

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Article ID: 100050562

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Description

Error Message

Application Event Log:

Event 1000

Faulting application name: mmc.exe, version: 10.0.17763.1697, time stamp: 0x0a903932
Faulting module name: ntdll.dll, version: 10.0.17763.1911, time stamp: 0x8d4586c7
Exception code: 0xc0000005
Fault offset: 0x0007b530
Faulting process id: 0x308c
Faulting application start time: 0x01d756f0c9827b8c
Faulting application path: C:\Windows\SysWOW64\mmc.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 3c3326ac-c6d1-466e-9208-f3a470220584
Faulting package full name: 
Faulting package-relative application ID: 

Event 1026

Application: mmc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 77EDB530
Stack:

 

Cause

Access violations in the code base of Enterprise Vault.  

Resolution

This issue is only seen in Enterprise Vault 14.1.0

This issue has been resolved in EV 14.1.1

Issue/Introduction

Administration Console crashes when creating a new SMTP provisioning group target.

Additional Information

JIRA: CFT-3776