TMP files in the Users\EsaPrizmDocAdmin\AppData\Local\Temp folder causing C Drive to run out of space.

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Article ID: 100050804

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Updated On:

Description

Error Message

N/A
 

Cause

When large files are being cached, the conversion process will queue upcoming items by creating a M4J...TMP file for each item in the queue.  The M4J...TMP files may remain after the cache job completes.
 

Resolution

Manually clear the m4j...tmp files from the Users\EsaPrizmDocAdmin\AppData\Local\Temp folder.

This issue is currently being considered by Veritas Technologies LLC to be addressed in the next major revision of the product.  There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time.  Please note that Veritas Technologies LLC reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests or introduces new risks to overall code stability.  Veritas’ plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
 

 

Issue/Introduction

After running PrizmDoc cache jobs, the C Drive is running low on space.
The Users\EsaPrizmDocAdmin\AppData\Local\Temp folder is full of TMP files.

Additional Information

JIRA: CFT-3808