Folders are no longer populating in the All Documents dropdown while using Internet Explorer
Article ID: 100050838
Updated On:
Description
Error Message
N/A
Cause
This is caused by using Compatibility View within Internet Explorer 11.
Resolution
Remove the domain on which eDP is running from Compatibility View within IE11.
Issue/Introduction
After upgrading to eDiscovery Platform (eDP) 9.5.2, when using Internet Explorer (IE), clicking on the All Documents dropdown for a search will no longer display all the folders associated with the selected case.
Was this article helpful?
Yes
No
Powered by
