Unable to save source pop-up error when listing collection sources
Article ID: 100051097
Updated On:
Description
Error Message
Unable to save source
[#430256] Unexpected error: [#430208] Could not find source 0.30.##.## - Exception
[#9832056] Error occurred during updating schema required for running Cloud AD sync
[#9832056] Error occurred during updating schema required for running Cloud AD sync for
case related update schema [#9832056] Error occurred during updating schema required for
running Cloud AD sync Table 'esadb_lds_case_appliance_.t_exchangemailbox'
doesn't exist
Cause
Legal Hold only placeholder cases with no collections or processing do not have a t_exchangemailbox table by default.
Resolution
Please open a support case with https://supportenterprisevault.cloud.com/support-home/home for assistance in resolving this issue. Be sure to reference this article in the case description.
There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. While this issue may be resolved in a future major revision of the software at a later time, it is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
Issue/Introduction
After upgrading from Veritas eDiscovery version 9.5.x to version 10.0, you may receive a pop-up error in the user interface when trying to list Collection Sources under All Collections if the sources include an EV.cloud source.
