Event ID 6469 An exception has occurred.
Article ID: 100051148
Updated On:
Description
Error Message
Log Name: Veritas Enterprise Vault
Event ID: 6469
Task Category: Archive Task
Level: Error
Keywords: Classic
User: N/A
Computer: EvServer.domain.COM
Description:
An exception has occurred.
[Internal reference CStorageArchive::GetStorageQueueStatus]
Cause
A Dtrace of ArchiveTask process shows the following:
The path specified for the storage queue does not exist.(0xc0047157)
Resolution
Reviewing the storage queue location on the new EV server, one may find that content was not copied over from the original EV server. Once the Storage Queue data is copied over from the old EV server to the new one, the Event 6469 is no longer reported.
Issue/Introduction
After migrating Enterprise Vault (EV) to new hardware, Event ID 6469 is being generated during active archiving.
Was this article helpful?
Yes
No
Powered by
