Event ID 29054 stating Invalid savesets found causing watch file scan to stop.

book

Article ID: 100051514

calendar_today

Updated On:

Description

Error Message

Event ID: 29054 Watch file scan has found more than 100 invalid savesets within 120 seconds for the Vault Store with Entry Id '13055AEA8B5CB31418C25253E9A272C951210000EVSERVER'. The scan for this Vault Store will be stopped.

V-437-29054

This warning will also be seen when items awaiting backup have exceeded the minimum monitoring threshold.  

Event Type: Warning
Event Source: Enterprise Vault
Event Category: Monitoring
Event ID: 41008
Computer: SERVER
Description:
There are XXXXXX savesets that have not yet been backed up or replicated for Vault Store 'EVVaultStore'.

V-437-41008

Cause

This issue is caused when the WatchFile scan, which is used to secure items in the database, comes across too many items that have been marked as invalid.  

Resolution

Determine if the items are Invalid. 

1. Verify there are no issues with the items on storage. 

2. Determine the items that are seen as invalid using the following query against the vault store database. 

     SELECT ss.ArchivedDate, ss.IdTransaction, wf.IdPartition, wf.ItemName, wf.ItemInvalid, ja.BackupComplete
     FROM WatchFile wf
     JOIN Saveset ss on wf.SavesetIdentity = ss.SavesetIdentity
     JOIN JournalArchive ja on ja.SavesetIdentity = wf.SavesetIdentity
     WHERE wf.ItemInvalid = 1

The ItemName will show the location of the item within the partition.  If possible, validate that the item exists. 

3. Perform a Verify > ArchiveObjects > SavesetValid operation with EVSVR to ensure data can be retrieved without error.  Use the ArchivedDate values from above query to determine date range for the Verify.  

If no errors can be found then the ItemInvalid status can be reverted to allow the scan to attempt to secure items.  Please contact Technical Support to perform this action in SQL. 

Issue/Introduction

Event 29054 is occurring and the number of items awaiting backup or replication is increasing.