[#71001] JMX Error: No object with the name teneo:instance=subshell,name=subshell is registered in the server
Article ID: 100051539
Updated On:
Description
Error Message
[#71001] JMX Error: No object with the name teneo:instance=subshell,name=subshell is registered in the server at
Cause
An AES password is not compatible with the Master Server.
Resolution
1. Rename the esa.properties file.
D:\CW\Vxx\scratch\esa\
2. Execute Option 7 in the Clearwell Utilities.
This will rebuild the esa.properties file
3. Attempt to ingest the data.
Issue/Introduction
Ingesting data fails to start the Discovery Phase. The JMX error is displayed at the top of the page, after selecting the data to ingest.
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