Index volumes are not being updated when items are deleted from the archive.

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Article ID: 100051565

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Updated On:

Description

Error Message

A Dtrace of the EVIndexAdminService on the EV server may show the following message.  

(EVIndexAdminService)   <34680> EV-L     {VELOCITYINDEXINGENGINEERRORS.EN_US} Skipping report as an identical report  has been processed recently. ID=LIBSQLITE_CRITICAL, Message=An error occurred  while attempting to execute the SQL statement [] on the database  [I:\EVIndex\IndexStorage\index7\134A544FD7AA10F4692D9AFD6B996C8F0_71\live\log.sq lt]: [database disk image is malformed]

V-437-41022

Cause

If the above error is seen the cause is a corruption in the index volume that will not allow updates to occur.  

Resolution

Verify that there are no disk related issues and antivirus exclusions are in place. 

A rebuild of the index volume will be required to resolve the issue.  Please refer to the documentation for more information. 

Issue/Introduction

When Storage Expiry runs the items are not being removed from the index volume causing a 41022 event to occur stating items have not been deleted from indexes.