Enterprise Vault Indexing Dashboard can fail to load with error 'You are not authorized to access this page'

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Article ID: 100051617

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Updated On:

Description

Error Message

 

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Cause

The aforementioned has been observed in scenarios where the Enterprise Vault Indexing Dashboard installation does not properly create the 'Dashboard' Virtual Directory under 'EnterpriseVault'

Resolution

Issue has been fixed in the Enterprise Vault Indexing Dashboard 3.0 

Issue/Introduction

The error 'You are not authorized to access this page' may occur after getting authenticated to the Enterprise Vault Dashboard

Additional Information

JIRA: CFT-4115