Download.asp removes .msg type extensions when AllowNonAsciiFilenames is used

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Article ID: 100051679

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Updated On:

Resolution

This issue has been resolved in Enterprise Vault 14.1.2 and later available from Downloads.

Issue/Introduction

If using webapp.ini file with AllowNonAsciiFilenames = 0 and URLEncodeFilenames = 0 (this is default settings), non-ascii characters in file name will be removed when download from EVS or search vaults in outlook Download messages:

Download attacement:

Using AllowNonAsciiFilenames = 1 and URLEncodeFilenames = 1 can fix this issue but .msg type extensions will be removed and space will be changed to %20, this affect both messages (subject name) and attachments. Download messages: