[#422300] Unexpected error - Error searching for archive

book

Article ID: 100051707

calendar_today

Updated On:

Description

Error Message

<< Job Status Log >>
[#422300] Unexpected error - Error searching for archive

 

Cause

The User Account Control(UAC) setting 'EnableLUA' (Run all administrators in Admin Approval Mode) is set to 1 OR the Source Account password is not correct.

 

Resolution

Set EnableLUA to 0 and restart the eDP server.

► Open Powershell and execute the following command:
Set-ItemProperty -Path Registry::HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System -Name EnableLUA -value 0

NOTE: If registry Access is Denied:
Manually change the property EnableLUA to the value of 0 using Regedit and navigating to:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System\EnableLUA
Then reboot the server.
 

 

Issue/Introduction

Running an EnterpriseVault(EV) task, the 'Search failed for index server' appears on every index server, with the task ending with "[#422300] Unexpected error - Error searching for archive"