Getting IO Error 'The network name cannot be found', while trying to write to \\ServerName\CWShared\txx.txt.

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Article ID: 100051767

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Updated On:

Description

Error Message

<< Server log >>
INFO  [utilitynodes.resourcemanager.UNResourceMonitor] (UNResourceMonitorThread:[]) IO Error trying to write to \\\CWShared\txx.txt
WARN  [STDERR] (UNResourceMonitorThread:[]) java.io.IOException: The network name cannot be found

 

Cause

The D:\CWShared folder is not shared to all eDiscovery accounts

 

Resolution

Create a share for the D:\CWShared folder to include all eDiscovery accounts with READ/WRITE permissions.

 

Issue/Introduction

Server logs are filled with the 'The network name cannot be found' warning.