Error Message

Error in the ADSCrawler_Output.log

Could not get supplimentary domain infornation, Length cannot be less than zero.

This error is typically cause by an incorrect or improperly formatted value for the following property 

esa.adscrawler.preferred_dc

Either the preferred domain is incorrect or cannot be reached.  Also, there should not be spaces between any of the values of this property.

Example:  ou=support,dc=veritas, dc=com would fail due to the space after the last comma.

• Option 1: Correct the value of the property
• Option 2: Remove the property using the Property Browser in System > Support Features.
  If the property is remove, the application will use the default domain entered in Domains to crawl under the Active Directory > On-Prem Discovery tab in System > Directories and Servers