Error Message

[#160005] Authentication failed: User id not found or password was incorrectly typed.  Please contact your Clearwell administrator for assistance.

The LDAP connection password was not updated.

1. Open D:\CW\v1xx\scratch\esa\esa.properties
Change esa.ladp.enabled = true to false

2. Restart the eDP services

3. Log in as Superuser

4. Navigate to System > Support features > Property Browser

• In the Name of property to change field put:
  esa.ldap.connectionPassword
• In the New value (leave blank to remove) field put:
  The current password for the appropriate AD account.   
• Put a check in Confirm change. Are you sure?
• Click Submit.

5. Re-enable LDAP

• In the Name of property to change field put:
  esa.ldap.enabled
• In the New value (leave blank to remove) field put:
  true  
• Put a check in Confirm change. Are you sure?
• Click Submit.

6. Verify user logon is successful.