Error Message

<< Worker node Server log >>
2022-01-07 09:24:44,079 ERROR [esa.cluster.ClusterManager] (clustermanager.clustermanager:[]) [#71000] Admin Services Error : create() failed:  - [#250018] Temporarily disabling appliance in order to apply one or more patches: [V100_CHF1].  The appliance will automatically restart once patches have been successfully applied.

2022-01-07 13:15:12,206 ERROR [cluster.node.state] (clusterupdateservice.clusterupdateservice:[]) [#156078] Unable to add appliance eDPTApp1.lab:2595 to cluster with primary appliance eDPMaster:2595. Its environment is not compatible with the environment of this Clearwell cluster.
com.teneo.esa.cluster.upgrade.UpgradeException: [#250014] The local appliance has one or more applied patches that are not yet applied on the primary appliance: V100_CHF2.  All appliances must have the same set of applied patches.

The Patch validation is not recognizing the correct version installed on either the Cluster Master or the Worker node,

The following solution should only be used if both the Cluster Master and the worker node to be added are both at the same patch level.

1. If the eDiscovery UI is available, add the following ESA properties using the System > Support Features > Property Browser

a. Log into the user interface.
b. Navigate to System > Support Features
c. Choose Property Browser
d.. In the text box for 'Name of property to change' enter the property:
esa.cluster.upgrade.skipPatchValidation
e. In the text box for 'New value (leave blank to remove)' enter the new value:
true
f. Check the box for 'Confirm change. Are you sure?*'
g. Click the Submit button.
h. In the text box for 'Name of property to change' enter the property:
esa.cluster.upgrade.skipPatchApplication
i. In the text box for 'New value (leave blank to remove)' enter the new value:
true
j. Check the box for 'Confirm change. Are you sure?*'
k. Click the Submit button.

2. Restart the eDP services.

Error Message