Additional Items will not load after scrolling to the bottom in Enterprise Vault Search (EVS)

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Article ID: 100052445

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Updated On:

Description

Error Message

N/A

Workaround

Set the Windows Scaling to 100% from Settings | System | Display

Reference: View display settings in Windows (microsoft.com)

 

 

Cause

It happens due to the browser trying to match the system scale factor which is set to more than 100%. The issue has been seen with Chromium-based browsers, i.e. Google Chrome and Microsoft Edge.

 

Resolution

This issue is fixed in the following release(s), available in the Download Center :

Enterprise Vault 14.5

Issue/Introduction

Additional Items will not load after scrolling to the bottom in Enterprise Vault Search (EVS)

Error Message

N/A

Additional Information

JIRA: CFT-4347 JIRA: CFT-5289