Admin Services Error: service not initialized - systemresource.systemresource.

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Article ID: 100052586

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Description

Error Message

 

 

Cause

Any of the above problems can happen independently and would indicate the Anti-Virus exclusions are not correct.
Note: Scanning or Monitoring the eDP folders/processes can cause the issues expressed above.
 

Resolution

Requires a reboot every server in the entire Cluster or the Stand Alone Server, with the understanding the issue will return again until the AV exclusion issue is resolved.

Recommended list of antivirus exclusions for Veritas eDiscovery Platform 

Issue/Introduction

Opening the Processing page of a case, the following red warning appears near the top of the page:

[#71000] Admin Services Error: service not initialized - systemresource.systemresource.

Other problems can include:
- The attempt to stop the eDP services via the Clearwell Utility may fail with a memory fragmentation error. - Appliances intermittently dropping out of ready within the Cluster.