In Veritas Data Insight, logging into the web console with a local user fails, citing "Invalid credentials"

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Article ID: 100052940

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Updated On:

Description

Error Message

"Invalid credentials" after login attempt with local user

Cause

This issue may be caused by an incorrect entry in the "Domain" field at user creation.

Resolution

1. Delete the existing entry for that local user in the web console under Settings > Data Insight Users 

2. Click on "Add New Data Insight User"

3. Enter the username and password for that user, and enter the fully qualified domain name (.) of the Management Server as the domain.

4. Save user, log out, and log back in using the local user credentials.

Issue/Introduction

In Veritas Data Insight, after adding a local user to the list of Data Insight users, login fails, citing "Invalid credentials"