The Enterprise Vault Event logs will show the following for the specific index volume:Type : Error
Event : 41352
Source : Enterprise Vault
Category : Index Volumes Processor
User : N/A
Computer : evserver1.ev.local
Description:
The processing of the Upgrade Sub task has stopped following errors.
Archive name: Smith, John
Task: Upgrade_2022-04-26_05:33:35_PM
Upgrade Sub task ID: 17E45C46D562F4A44ADCA808DF09D0AFB1110000evl_918039
Reason: ContentSource
Error Type: NonCritical
Description: Storage Crawler is not accessible. Archive Id=[17E45C46D562F4A44ADCA808DF09D0AFB1110000ev] HRESULT=0x800706BA
The Application Log will show the following:Type : Error
Date : 4/26/2022
Time : 11:38:11 AM
Event : 1000
Source : Application Error
Category : Application Crashing Events
User : N/A
Computer : evserver1.ev.local
Description:
Faulting application name: StorageCrawler.exe, version: 14.2.0.1226, time stamp: 0x61a7db19
Faulting module name: ucrtbase.DLL, version: 10.0.14393.2990, time stamp: 0x5caeb859
Exception code: 0xc0000409
Fault offset: 0x000872b2
Faulting process id: 0xabac
Faulting application start time: 0x01d85983a10728c1
Faulting application path: C:\Program Files (x86)\Enterprise Vault\StorageCrawler.exe
Faulting module path: C:\Windows\SYSTEM32\ucrtbase.DLL
Report Id: e08975b5-c576-11ec-818c-f40343c80e68
Faulting package full name:
Faulting package-relative application ID:
There is a defect in the product that can cause StorageCrawler to crash under rare conditions.
This issue has been addressed in Enterprise Vault 14.2.2, available from Downloads.
When upgrading some Index Volumes to ElasticSearch, the upgrade job will fail.
JIRA: CFT-4649