User logon landing page 'goToNewUI.do' shows blank results

book

Article ID: 100053118

calendar_today

Updated On:

Description

Error Message

NA

Workaround

  1. Download the attached file to the appliance
  2. Remove the .txt extension from the file (CFT-4664_Fix2.zip) 
  3. Stop services 
  4. Run the supplied batch file Deploy_CFT-4664_Fix2.bat
  5. Start services 

Cause

A correction is needed for a file updated in V10.1.2   

Resolution

This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.
 
Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

 

Issue/Introduction

After upgrading to 10.1.2 from 10.1, when a user logs in the user is redirected to a blank screen

Additional Information

JIRA: CFT-4664

Attachments

CFT-4664_Fix2.zip.txt get_app