Error Message

<< Job Status Log >>
  Lease: INDEX: Acquired lease on Index Server=188740317E90CFB48B593377A3BA36E981710000EDP-EV.EDP.LAB, leaseId=0.4.2.8817
  Search completed successfully for archive EDP JOURNAL ARCHIVE - 9 search hits, 5,200 search results size
  Lease: INDEX: Releasing lease on Index Server=188740317E90CFB48B593377A3BA36E981710000EDP-EV.EDP.LAB, leaseId=0.4.2.8817
  Search failed for index sever 188740317E90CFB48B593377A3BA36E981710000EDP-EV.EDP.LAB, ignoring for this run and moving ahead with rest of the index server results if any
  Waiting for searcher threads to exit...
  Collection job info:  TaskRunID: 0.34.6.69 Task ID: 0.27.6.69 Message: Retry #1 of 3 - EV Collections, 0.30.6.41 EV Journal  Journal Archive (EV Exchange, SMTP or Internet Mail) Type: RETRY_SCHEDULED User: 0.14.3.1:0.14.6.1 Date: Tue Jul 05 08:26:23 EDT 2022
  Collection job info:  TaskRunID: 0.34.6.69 Task ID: 0.27.6.69 Message: Failed: com.teneo.esa.icp.collection.ev.EVCollectionException: [#422300] Unexpected error - Error searching for archives - check logs Type: FAIL User: 0.14.3.1:0.14.6.1 Date: Tue Jul 05 08:26:23 EDT 2022
 

The timer set to pause the "release of the lease" for the Enterprise Vault Indexing Server is set too low.
Java rounds the current time and the rounding may roll up to the next second, causing a 1 second timer to fail.

If the ESA property is found to be set to 1, make the below change
Otherwise the root cause is not this setting and should not be changed.

Steps to change the ESA property:
Navigate to System > Support Features 
Choose Property Browser from the dropdown.
Name of property to change:  esa.icp.collection.ev.EVSearcher.PauseAfterSearchInSec
New Value (leave blank to remove):  5  (The default is 180 seconds)
Confirm Change. Are you sure?*  (check this box)
Click the Submit button 

Note: an eDP services restart is NOT required.