Users using Integrated Windows Authentication (IWA) fail to to log into the eDiscovery Platform (eDP) application
Article ID: 100053468
Updated On:
Description
Error Message
<< Server log >>
ERROR [handler.redirection.RedirectionHandler] (https-jsse-nio2-443-exec-12-TestUser:[]) CaseName:[] UserName:[TestUser-692982674] [71001] Error while getting redirection information:
WARN [struts.action.GoToUserHomeAction] (https-jsse-nio2-443-exec-12-TestUser:[]) Exception occuredcom.teneo.esa.webservice.rest.exception.EsaResourceInternalServerException: [71001] Internal server error. at com.teneo.esa.webservice.rest.handler.redirection.RedirectionHandler.getRedirectNode(RedirectionHandler.java:135) ~[testclasses/:?] at com.teneo.esa.ui.struts.action.GoToUserHomeAction.execute(GoToUserHomeAction.java:232) [testclasses/:?]
Cause
In locked down environments, the ridirection for IWA users, to the NewUserID page is prevented.
Resolution
The issue is resolved in version 10.1.3
Issue/Introduction
Users are unable to use IWA to log into the eDiscovery Platform (eDP) application. A blank page is returned.
Additional Information
JIRA: CFT-4766
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