Start Date or End Date value is invalid, Please enter a valid value.

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Article ID: 100053494

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Updated On:

Description

Error Message

[500172] Start Date or End Date value is invalid. Please enter a valid value.

UI Pop-up:

Cause

The Date range search will display the user's choice in MM/DD/YYYY format, but calculate the search criteria in DD/MM/YYYY format.

The example above has the 'to' Date field as July 31st, 2022.  The search criteria will attempt the search based on the 7th day of the 31st month of the year.

When the locale for the server and eDiscovery Platform is set to use a date format of DD/MM/YYYY, the code is expecting MM/DD/YYYY.  Once the day value is out of the expected 1 - 12 value, the pop-up error will appear. 
 

Resolution

The solution for this issue is merged with the 10.2.2 release. Upgrade to eDiscovery Platform v10.2 and install CHF v10.2.2.

 

Issue/Introduction

Advanced Date Range search fails if a value above 12 is entered in the day field.

Additional Information

JIRA: CFT-4809