Unable to delete an unprocessed data after upgrading the eDiscovery Platform to 10.1.X

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Article ID: 100053500

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Updated On:

Description

Error Message

Error Text:  Confirm delete  Loading...

<< Popup message on screen >>

Cause

Under investigation.  The condition only effects those data that were not processed prior to upgrading eDP to version 10.1.2 or above.

Resolution

The resolution involves modifications to the default configuration file.  Please contact Veritas Technical Support for assistance with resolving this issue.  Provide the technician with the Article ID.

This issue is currently being considered by Veritas Technologies LLC to be addressed in the next major revision of the product.  There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time.  Please note that Veritas Technologies LLC reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests or introduces new risks to overall code stability.  Veritas’ plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
 

Issue/Introduction

Unable to delete an unprocessed collection set after upgrade. The 'Confirm delete' window never completes.


Additional Information

JIRA: CFT-4810