eDiscovery Platform 10.1.3 Upgrade Fails with a "[#81050] Error while deleting file or directory "D:\CW\V101\web\app\WEB-INF\lib\cxf-rt-security-3.4.4.jar" error
Article ID: 100053646
Updated On:
Description
Error Message
Reviewing the patches report from D:\CW\V101\patches\reports would show the error in more detail:
com.teneo.esa.cluster.upgrade.UpgradeException: [#80007] Unexpected exception encountered: [#81050] Error while deleting file or directory "D:\CW\V101\web\app\WEB-INF\lib\cxf-rt-security-3.4.4.jar"
at com.teneo.esa.cluster.upgrade.UpgradeException.unexpectedException(UpgradeException.java:165)
at com.teneo.esa.cluster.upgrade.UpgradeManagerImpl.handleDeleteManifest(UpgradeManagerImpl.java:783)
at com.teneo.esa.cluster.upgrade.UpgradeManagerImpl.patch(UpgradeManagerImpl.java:275)
at com.teneo.esa.cluster.upgrade.UpgradeManagerImpl.patch(UpgradeManagerImpl.java:219)
at com.teneo.esa.cluster.ClusterAdminTool.applyPatch(ClusterAdminTool.java:755)
at com.teneo.esa.cluster.ClusterAdminTool.main(ClusterAdminTool.java:253)
at com.teneo.esa.cluster.ClusterAdminTool.main(ClusterAdminTool.java:396)
at com.teneo.esa.cluster.ClusterAdminTool.main(ClusterAdminTool.java:412)
Caused by: com.teneo.esa.common.exception.TeneoException: [#81050] Error while deleting file or directory "D:\CW\V101\web\app\WEB-INF\lib\cxf-rt-security-3.4.4.jar"
at com.teneo.esa.common.util.FileHelper.deleteFile(FileHelper.java:381)
at com.teneo.esa.cluster.upgrade.UpgradeManagerImpl.handleDeleteManifest(UpgradeManagerImpl.java:761)
... 6 more
Cause
The issue occurs as the cxf-rt-security-3.4.4.jar file is in use by a Java process.
This can be confirmed by trying to delete the cxf-rt-security-3.4.4.jar file from D:\CW\V101\web\app\WEB-INF\lib as detailed in the patches report, which would confirm that the file is in use by a Java process.
Resolution
Perform below steps to resolve the issue
1) Open Task Manger
2) Right-click on the java or cwjava process
3) Select "End Task"
4) Restart the upgrade.
Issue/Introduction
