Error Message

The FSA task report file will show the following: 

Delete DELETE *** Error *** - Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

A Dtrace of the EvFsaArchivingTask process on the Enterprise Vault (EV) server will show the following: 

(EvFsaArchivingTask) <10064> EV-L {FileSystemItemProcessor.DeleteFile} Attempting to delete file \\?\UNC\Isilon_Server.EV.com\share\test\deleteme.txt
(EvFsaArchivingTask) <10064> EV:L {CFolderPermSyncWrapper::DeleteFile} (Entry)
(EvFsaArchivingTask) <10064> EV:L {CFolderPermSyncWrapper::TakeOwnershipOfFile}(Entry)
(EvFsaArchivingTask) <10064> EV:L {CFolderPermSyncWrapper::TakeOwnershipOfFile}(Exit) Status: [Success]
(EvFsaArchivingTask) <10064> EV:H {CFolderPermSyncWrapper::DeleteFile}(Exit) Status: [Access is denied. (0x80070005)]
(EvFsaArchivingTask) <10064> EV-L {_File.Delete} An error deleting file: \\?\UNC\Isilon_Server.EV.com\share\test\deleteme.txt 

This issue is caused by a lack of permissions on the Isilon server for the Vault Service Account (VSA) that is running the FSA task by default.  

Ensure the VSA has the following permissions on the Isilon server.  

• VSA in the Administrators group 
• ISI_PRIV_IFS_BACKUP
• ISI_PRIV_IFS_RESTORE 

For more information on the ISI_PRIV* privileges refer to the following link. 

For more information on the permission for the VSA refer to the following article.