Console does not show selected case from drop down case listing within the Legal Hold.

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Article ID: 100053872

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Updated On:

Description

Error Message

No error message displayed or shown in the logs. The field just always shows as blank as if no item selected.   See the image below: 


Cause

This issue is due to a defect within eDP 10.1.2 only.

Resolution

This issue is fixed in the following release(s), available in the Download Center at  https://www.veritas.com/content/support/en_US/downloads:

- eDiscovery 10.1.3

Workaround:
Even though the case looks as if not selected, the Save button can still be selected and the case will be associated with that legal hold.  This can be seen in the All Legal Holds view showing the Case column like the following:

Issue/Introduction

When editing a legal hold settings after selecting a case for the Case field, the case field shows a blank field as if a case is not selected. This issue only occurs in eDP version 10.1.2.

Additional Information

JIRA: CFT-4900