Test Connectivity in partition properties fails for Cloudian Hyperstore configured as Generic S3.
Article ID: 100053896
Updated On:
Description
Error Message
The below pop up will show up when clicking on Test Connectivity
Dtrace with Log level set to Everything in partition properties, will show the following:
(StorageManagement) <9868> EV:H {AwsSdk::WinHttpConnectionPoolMgr} [Info] Attempting to acquire connection for s3-region.domain.com
(StorageManagement) <9868> EV:H {AwsSdk::WinHttpConnectionPoolMgr} [Debug] Pool found, reusing
(StorageManagement) <9868> EV:H {AwsSdk::WinHttpConnectionPoolMgr} [Info] Connection now available, continuing.
(StorageManagement) <9868> EV:H {AwsSdk::WinHttpConnectionPoolMgr} [Debug] Returning connection handle 049D0C48
(StorageManagement) <9868> EV:H {AwsSdk::WinHttpSyncHttpClient} [Debug] Acquired connection 049D0C48
(StorageManagement) <9868> EV:H {AwsSdk::WinHttpSyncHttpClient} [Warn] Failed setting TCP keep-alive interval with error code: 12018
(StorageManagement) <9868> EV:H {AwsSdk::WinHttpSyncHttpClient} [Debug] AllocateWindowsHttpRequest returned handle 070DF200
(StorageManagement) <9868> EV:H {AwsSdk::WinHttpSyncHttpClient} [Warn] Send request failed: A security error occurred|
(StorageManagement) <9868> EV:H {AwsSdk::WinHttpSyncHttpClient} [Debug] Closing http request handle 070DF200
(StorageManagement) <9868> EV:H {AwsSdk::WinHttpSyncHttpClient} [Debug] Releasing connection handle 049D0C48
(StorageManagement) <9868> EV:H {AwsSdk::AWSClient} [Debug] Request returned error. Attempting to generate appropriate error codes from response
(StorageManagement) <9868> EV:H {AwsSdk::AWSClient} [Error] HTTP response code: -1|Resolved remote host IP address: |Request ID: |Exception name: |Error message: Encountered network error when sending http request|0 response headers:
(StorageManagement) <9868> EV:H {AwsSdk::AWSClient} [Warn] If the signature check failed. This could be because of a time skew. Attempting to adjust the signer.
(StorageManagement) <9868> EV:H {AwsSdk::AWSClient} [Debug] Date header was not found in the response, can't attempt to detect clock skew
(StorageManagement) <9868> EV:H {CS3Storage::GetObjectLockConfiguration:#1292} Error while getting object lock configuration on bucket [bucketname]. Exception [Encountered network error when sending http request]
The Event viewer will show the following:
Event ID: 29139
Task Category: StorageManagement
Level: Error
Description:
Unable to perform the operation for 'Generic Simple Storage Service (S3) Streamer'
CCloudStreamerObject::Test method failed for partition entry id 5A16B25F137A1424755417AD2EB74930B251q10000evsite
Reason = 0xc00471d1
Description = Encountered network error when sending http request
Cause
This may happen due to changes to the certificate or incorrect deployment of the certificate on the Cloudian Hyperstore storage node.
Solution
Ask the customer to contact Cloudian Support and check on the Certificate deployment.
Issue/Introduction
