Error: "No local lif present to connect to FPolicy server" reported for Netapp in Veritas Data Insight.

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Article ID: 100053901

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Updated On:

Description

Error Message

The error below can be seen from the Event log tab in DI Console for the problem NetApp Filer: 

ERROR: V-378-1339-4093: #{4724} [process_vservers: 3074] Last connection try to CIFS Server[CIFServerName], VServer[VServerName] for Cluster[ClusterName] failed. Server connect failure reason[Select Timed out.] on node[Node##], reason[Connection to FPolicy server is broken(EPIPE) received.]  on node[Node##] for fpolicy[PolicyName] reason[No local lif present to connect to FPolicy server.] for fpolicy[FpolicyName] with External-Engine/FPolicyServer[xxx.xxx.xxx.xxx]. Connection failure reason may include firewall settings blocking connection from this CIFS Server. Trying again to invoke a connection. 

Cause

After upgrading/installing DI version 6.3.1, additional permissions are required for the DataInsight User Role on NetApp Filers. 

It requires the fpolicy engine-connect and fpolicy engine-disconnect permissions. 

Resolution

Add the engine-connect and engine-disconnect permissions to the Data Insight User Role

  1. vserver fpolicy engine-connect with access all.
  2. vserver fpolicy engine-disconnect with access all.

Example:

Security login role create –vserver  –role  –cmddirname “vserver fpolicy engine-connect” –access all

Security login role create –vserver  –role  –cmddirname “vserver fpolicy engine-disconnect” –access all

Issue/Introduction

When a Netapp Filer is added to Veritas Data Insight (DI), there may be frequent disconnects due to latency and report an error.

Additional Information

JIRA: CFT-4883