Archives Directory repairs for File Systems does not repair missing archives and archive folders in the Enterprise Vault.

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Article ID: 100054057

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Updated On:

Description

Error Message

The EVSVR repair log will show as follows:

Step 6 - Recreate missing Archive records
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  Archive records missing: 2

  Missing Archive EntryId: 17172BD5B8DFA8A40A61AE93C65311F511110000evserver1, Archive Name: (null)

    Will recreate basic Archive record, Archive EntryId: 17172BD5B8DFA8A40A61AE93C65311F511110000evserver1, Archive Name: (null), Initial Description: Recreated by EVSVR on 2022-09-22 20:00:29Z (17172BD5B8DFA8A40A61AE93C65311F511110000evserver1)

    Repair mode required to recreate a basic Archive record so that a folder path can be obtained by retrieving a Saveset. Archive EntryId: 17172BD5B8DFA8A40A61AE93C65311F511110000evserver1

  Archive records missing:         2

  Archive records recreated:       0
  Archive records updated:         0
  Archive records recreate failed: 0
  Archive records removed:         0
  ArchivePoint Types changed:      0

Marking missing Archives that were not recreated and updated as failed. No further processing will be performed    for these Archives.

Missing Archive marked as failed. ArchiveEntryId: 17172BD5B8DFA8A40A61AE93C65311F511110000evserver1

Cause

During investigation it was observed that the EVSVR Archives Directory Repair operation always executed in REPORT mode i.e. it just notifies what is missing in Directory Database tables, but it did not fix those missing entries when archive type selected as File System Archive type.

Resolution

This issue has been resolved in Enterprise Vault 14.3.1 and 14.4.

To resolve this issue upgrade to one of these versions. 

Issue/Introduction

When using the EVSVR utility and performing a repair of 'Archives Directory' for 'File Systems' the utility does not repair missing archives or archive folders as expected.

Additional Information

JIRA: CFT-5034 JIRA: CFT-4951