Custodian Manager synchronization fails with Error Event ID 434 referencing 'Incorrect syntax near '*''
Article ID: 100054323
Updated On:
Description
Error Message
Log Name: Veritas Enterprise Vault
Source: Accelerator AD Synchronizer
Event ID: 434
Task Category: None
Level: Error
Keywords: Classic
Description:
APP AT - Customer ID: X - Error updating directory synchronization information. System.Data.SqlClient.SqlException (0x80131904): Incorrect syntax near '*'.
at Symantec.EnterpriseVault.DatabaseAccess.EVSqlBase.Do[T](Func`1 action)
at Symantec.EnterpriseVault.DatabaseAccess.EVSqlDataAdapter.Update(DataRow[] dataRows)
at KVS.Accelerator.Common.DirectorySynchronisation.UpdateDS(DirectorySynchronisationDS ds)
ClientConnectionId:1234ABCD-12AB-34CD-56EF-123456ABCDEF
Error Number:102,State:1,Class:15
V-437-434
Log Name: Veritas Enterprise Vault
Source: Accelerator AD Synchronizer
Event ID: 434
Task Category: None
Level: Error
Keywords: Classic
Description:
APP AT - Customer ID: X - Error updating directory synchronization information. System.Data.SqlClient.SqlException (0x80131904): Incorrect syntax near '*'.
at Symantec.EnterpriseVault.DatabaseAccess.EVSqlBase.Do[T](Func`1 action)
at Symantec.EnterpriseVault.DatabaseAccess.EVSqlDataAdapter.Update(DataRow[] dataRows)
at KVS.Accelerator.Common.DirectorySynchronisation.UpdateUSNParameters(Boolean IsDirSync, tblDirectorySynchronisationRow[] DirectorySyncRow, tblDirectorySynchronisationTargetRow[] DirectorySyncTargetRow)
ClientConnectionId:1234ABCD-12AB-34CD-56EF-123456ABCDEF
Error Number:102,State:1,Class:15
V-437-434
Cause
The issue is caused by incorrect processing of certain parameters used in the synchronization when those parameters exceed a numerical value having more than 10 characters.
Resolution
There are no plans to address this issue by way of a patch or hotfix in earlier versions of the software at the present time. However, the issue has been addressed in the revision of the product specified at the end of this article.
Please contact your Veritas Sales representative or the Veritas Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.
This issue is fixed in the following release(s), available in the Download Center at https://www.veritas.com/support:
- Enterprise Vault 14.3.1
Issue/Introduction
Additional Information
