Unable to download items over 4 GB in size using Enterprise Vault Search. "The item is too large to open. Restore the item and then open it."

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Article ID: 100054435

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Updated On:

Description

Error Message

The item is too large to open. Restore the item and then open it.

Workaround

The problem can be worked around by using Internet Explorer.

Cause

N\A

Resolution

This issue has been addressed in the following release:

Enterprise Vault 14.3.1
https://www.veritas.com/content/support/en_US/downloads/update.UPD671016.html

 

Issue/Introduction

Unable to download items over 4 GB in size using Enterprise Vault Search. "The item is too large to open. Restore the item and then open it."

Additional Information

JIRA: CFT-5060